HomeServe provides home maintenance services to over 4.3m households across the UK, France, Spain and the USA.

Services are provided through our three membership business who are responsible for the marketing and administration of over 9.2m home repair and appliance warranty policies. Our products cover plumbing and exterior drains, gas boiler and central heating, electrics and household appliances – all the parts of the home not included within a typical household insurance policy.

Core membership

UK

Key statistics

Policies

7.1m

Customers

3.2m

Affinity partner households

23.4m

Revenue

£228.2m

Operating profit¹

£87.2m

Europe

Key statistics

Policies

1.6m

Customers

0.7m

Affinity partner households

22.7m

Revenue²

£63.4m

Operating profit¹

£5.3m

USA

Key statistics

Policies

0.5m

Customers

0.4m

Affinity partner households

9.4m

Revenue

£15.9m

Operating profit¹

£0.3m

1. ¹Excluding amortisation of acquisition intangibles, impairment charge, joint venture taxation, and exceptional operating costs.

2. ²Includes £23.2m of joint venture revenue not included in the statutory profit and loss.